The Daily Mail today return to the Patientline charging issue. The Editor will post a detailed article later in the day, if his phone stops 'ringing' for long enough.
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In the meantime Daniel Martin's (an excellent journalist) piece and other comments can be read below by clicking below:
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not only
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http://www.dailymail.co.uk/pages/live/articles/health/healthmain.html?in_article_id=454250&in_page_id=1774&in_page_id=1774&expand=true#StartComments
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but also
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If Patienline is intending on getting it self a bad name and going out of businesses it could not be making a better job of it.
ReplyDeleteHow much are Patienline's top people being paid to make such a mess of a business that is there to help sick people ?
Patientline is indeed a very bitter pill to swollow when you are ill in Hospital. I spent over £50 in one week calling my family that live only a few miles away. My elderly Mother spent more than she could afford - it is all very upsetting.
ReplyDeleteMy father was extreemly sick in hospital and I had no way of visiting him because I was over 200 miles away, fortunately going through the patientline system I was actually able to speak to him direct in stead of getting a generic response from the nursing staff. How much would I have paid for this service?... priceless
ReplyDeletePerhaps Anonymouse should get a job with Patientline, or perhaps he or she already has one.
ReplyDeleteI agree that the concept is a good one but there is no reason why Patientline should charge high tariffs. The issue is cost.