Friday, January 26

Ignoring not Complaining

So, according to Houghton and Washington East MP, Fraser Kemp, there has been a 60% decrease since 2006 in complaints to BT regarding silent and abandoned calls from companies trying to tell us something.
Could this decrease be because as BT can not do anything about these kind of calls from overseas, customers are in consequence using caller display more and ignoring calls that come up unavailable (usually from ''Jason in Mumbai'') or withheld numbers?

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