Monday, July 23

Petition to reduce Patientline's Charges.


We the undersigned petition the Prime Minister to intervene to force Patientline Ltd to reduce the current very high cost of hospital bedside TV viewing and telephone calls to affordable levels for all NHS Patients.
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Patientline Ltd has long term contracts with about 150 Hospital Trusts in the UK. In April the company abolished a reduced rate for NHS Patients over 65 and introduced a basic daily rate of £2.90 per day for TV viewing and an out going bedside call rate of 26p per minuite (with a minimum charge of 40p) in most hospitals. Two 10 minuite calls from a hospital bed cost £5.20. The incomming call rate to sick people is 49p per minute peak time call rate (39p off peak).
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At any one time at least ten per cent of Patientline's bedside units are faulty. Additionally Patientline's products are far too complex for sick people to understand. Patientline are operating a poor service at an expensive rate and are thus creating extra stress on NHS wards.

. Click below to sign



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4 comments:

elliot said...

ooo I see your petetion deadline has now passed. an astonishing 68 names. wow! will you be passing this on now. I saw more names on a petetion to move a bus shelter the other day.

Peter Troy said...

The reason being Ellot that Patientline reduced their charges -well most of them - back to the pre April 07 price rise. They did that under pressure of bad publicity including the vast number of protest calls to the Patientline call centre.

The vexed issue of older patients having to pay more to watch their bedside units has resulted in a hospital trust in Bristol being sent this week a 2,648 paper signiture petition demading the Patientline reduce their prices.

It is interesting to note that both Patientline's sales and share price has fallen to an all time low, along with staff moral. As I write in one large English hospital the Patientline Staff are in open dispute with the Company's Directors regarding working conditions- ie hassel from patients and staff.

Sarah Hopperty said...

Well now just you wait untill the Paper Petition is delivered to Westminster. That will cause Patientline some embarrassment!

Sarah Hopperty said...

Well now just you wait untill the Paper Petition is delivered to Westminster. That will cause Patientline some embarrassment!